TOEIC-Mock-4

TOEIC 模擬試題 Mock 4 — 威威老師編著

威威老師小提醒

本回目標分數 750-850（B2 中高級）。難度比 Mock 3 高，Part 7 加入更多雙篇和三篇閱讀。計時 120 分鐘，嚴格遵守時間！

---

聽力測驗 Listening (45 分鐘，100 題)

---

Part 1: 照片描述 Photographs (6 題)

照片 1： 辦公室場景——一位女性坐在電腦前，手指在鍵盤上打字，桌上有一杯咖啡和一份文件。

1. (A) The woman is talking on the phone. (B) The woman is typing on a keyboard. (C) The woman is standing by the window. (D) The woman is reading a newspaper. 答案：B

照片 2： 工地場景——兩名工人戴著安全帽，正在檢查一張藍圖，旁邊有堆疊的鋼筋。

2. (A) The workers are eating lunch. (B) The workers are wearing protective helmets. (C) The workers are leaving the construction site. (D) The workers are operating heavy machinery. 答案：B

照片 3： 餐廳廚房——一位廚師正在顛鍋，火焰從鍋中冒起，旁邊有備好的食材。

3. (A) The chef is washing dishes. (B) The chef is stirring a pot on the stove. (C) The chef is flipping a pan with flames rising. (D) The chef is chopping vegetables on a cutting board. 答案：C

照片 4： 機場報到櫃台——旅客排隊等候，一位地勤人員正在檢查護照，行李放在傳送帶上。

4. (A) Passengers are boarding the plane directly. (B) Luggage is being placed on a conveyor belt. (C) The check-in counter is completely empty. (D) A flight attendant is serving drinks. 答案：B

照片 5： 會議室——投影幕上顯示圖表，三個人坐在桌旁，其中一人站著指向螢幕進行簡報。

5. (A) A presentation is being given in a meeting room. (B) The projector screen has been turned off. (C) Everyone in the room is checking their phones. (D) The attendees are having a casual coffee break. 答案：A

照片 6： 碼頭倉庫——堆高機正在搬運貨物上卡車，旁邊有貨櫃和疊放的木箱。

6. (A) A truck is being loaded with cargo using a forklift. (B) The warehouse is completely automated with no workers. (C) Shipping containers are being stacked by a crane. (D) The truck is driving away from the loading dock. 答案：A

---

Part 2: 應答問題 Question-Response (25 題)

7. When do you expect the shipment to arrive? (A) It was shipped last Monday. (B) According to the tracking, it should be here by Thursday. (C) The shipping department is on the third floor. 答案：B

8. Would you prefer to schedule the meeting for morning or afternoon? (A) Morning works better for me. I have a conflict after 2 PM. (B) Yes, I’ve scheduled many meetings before. (C) The meeting room has been reserved already. 答案：A

9. How did the client react to our revised proposal? (A) We sent the proposal by email. (B) They were quite impressed, actually. They want to move forward. (C) The revised version includes updated pricing. 答案：B

10. Isn’t the quarterly report due next Friday? (A) Actually, the deadline was moved up to Wednesday. (B) The report covers the first quarter only. (C) Fridays are usually busy for accounting. 答案：A

11. Why did the IT department block access to that website? (A) I access the website every day. (B) It was flagged for potential security risks during a routine scan. (C) The IT department is located on the fifth floor. 答案：B

12. Who is responsible for approving travel expenses now? (A) You need to submit expense reports within 30 days. (B) That responsibility was transferred to Ms. Yang after the reorganization. (C) Travel expenses have increased this quarter. 答案：B

13. Could you review this contract before I send it to the vendor? (A) Sure. Give me 20 minutes to look it over carefully. (B) The vendor sent us a new catalog. (C) Contracts should be stored in the filing cabinet. 答案：A

14. What’s the main reason our sales dropped in the European market? (A) Sales figures are reported monthly. (B) The stronger dollar made our products less competitive there. (C) We have several offices across Europe. 答案：B

15. Don’t you think we should hire more staff for the customer service team? (A) Customer satisfaction scores have improved this year. (B) I completely agree. The current team is stretched way too thin. (C) New employees need two weeks of training. 答案：B

16. Where did you put the samples from the trade show? (A) I stored them in the supply closet next to the conference room. (B) The trade show was held in Tokyo this year. (C) We collected over 300 business cards at the event. 答案：A

17. How long have you been working remotely? (A) I usually work from 8 to 5. (B) Since the company introduced the hybrid policy — about two years now. (C) Remote work requires reliable internet. 答案：B

18. What position did you apply for? (A) I submitted my application online. (B) The Senior Marketing Coordinator role in the digital division. (C) There are currently four open positions. 答案：B

19. Would it be possible to extend my stay at the hotel by one more night? (A) Let me check our availability for that date. (B) The hotel offers a complimentary breakfast. (C) Check-out time is normally 11 AM. 答案：A

20. Which department should I contact about the billing error? (A) Billing errors happen once in a while. (B) That would be Accounts Receivable — I can give you their extension. (C) The bill includes charges for last month’s services. 答案：B

21. Why weren’t you at the team-building event last Saturday? (A) The event included several outdoor activities. (B) I had a family emergency come up at the last minute. (C) Team building events are held quarterly. 答案：B

22. The printer on the third floor is jammed again, isn’t it? (A) Yes, and maintenance won’t be able to fix it until tomorrow. (B) Printing costs have gone up this year. (C) There are three printers in the building. 答案：A

23. How do you feel about the new performance review system? (A) Reviews are conducted twice a year. (B) Honestly, it’s much more transparent and fairer than the old one. (C) The system was implemented last month. 答案：B

24. Has the agenda for the board meeting been finalized yet? (A) Not yet. We’re still waiting for input from the finance team. (B) The board meets on the first Monday of each month. (C) Agendas should be distributed at least three days in advance. 答案：A

25. What did the inspector say about our safety protocols? (A) She was very satisfied and said we exceeded all requirements. (B) Safety inspections happen annually. (C) All employees must complete the safety training. 答案：A

26. Should I book a direct flight or one with a layover? (A) The travel policy allows either option. (B) The direct flight is faster, but the layover option saves nearly $400. (C) Flights to Chicago depart from Terminal 2. 答案：B

27. When will you know whether the loan has been approved? (A) I applied for the loan last week. (B) The bank said they’d make a decision within three business days. (C) Loans require a good credit history. 答案：B

28. Tell me about your experience with project management software. (A) I’ve used Asana, Monday.com, and Jira extensively for over five years. (B) Project management is an important skill. (C) The software was updated recently. 答案：A

29. Are you planning to attend the industry conference in Singapore? (A) Singapore is a major business hub in Southeast Asia. (B) I’ve already registered and booked my hotel. (C) The conference lasts three days. 答案：B

30. Could you ask Mr. Park to call me back at his earliest convenience? (A) I’ll make sure he gets the message as soon as he’s out of his meeting. (B) Mr. Park’s office is at the end of the hallway. (C) He usually returns calls within 24 hours. 答案：A

31. What are the biggest challenges you’re facing with this project? (A) The project started three months ago. (B) We’re understaffed and the timeline is extremely tight. (C) Projects are reviewed at the monthly status meeting. 答案：B

---

Part 3: 簡短對話 Conversations (39 題)

Conversation 1 (Questions 32-34):

M: Hello, is this the customer support line for Sunrise Electronics? W: Yes, it is. This is Amanda speaking. How can I assist you today? M: I purchased a tablet from your online store two weeks ago, and the screen has already started flickering. I’d like to know if this is covered under warranty. W: I’m sorry to hear that. All our tablets come with a one-year manufacturer’s warranty against defects. Could you provide your order number so I can look up your purchase? M: Sure, it’s ORD-88291. I have the confirmation email right here. W: Thank you. I’ve pulled up your order. I can initiate a replacement right away. You’ll receive a prepaid shipping label to return the defective one. The replacement should arrive within 5 to 7 business days.

32. What problem does the man have? (A) He received the wrong product. (B) His tablet screen is flickering. (C) He can’t find his order confirmation. (D) His warranty has expired. 答案：B

33. How long is the warranty on the tablet? (A) 30 days (B) 90 days (C) 6 months (D) One year 答案：D

34. What will the woman do next? (A) Send a technician to the man’s home. (B) Issue a full refund. (C) Initiate a replacement and provide a shipping label. (D) Ask the man to visit a repair center. 答案：C

Conversation 2 (Questions 35-37):

W: David, have you seen the email from headquarters about the new sustainability initiative? M: Not yet. I’ve been in back-to-back meetings all morning. What’s it about? W: They want every regional office to reduce energy consumption by 20% over the next two years. There’s a detailed plan with specific targets for each quarter. M: Twenty percent is pretty ambitious. Did they outline any concrete measures we should take? W: Yes — installing motion-sensor lighting, switching to energy-efficient appliances, and implementing a paperless policy for internal documents. They also want each office to appoint a “green team” coordinator. M: That sounds well thought out. I’d be happy to volunteer as the coordinator for our branch. I’ve been wanting to get more involved in these kinds of initiatives.

35. What is the email about? (A) A new marketing campaign (B) Office relocation plans (C) A sustainability initiative to reduce energy consumption (D) Changes to the company’s vacation policy 答案：C

36. What is the energy reduction target? (A) 10% over one year (B) 15% over three years (C) 20% over two years (D) 25% over five years 答案：C

37. What does David offer to do? (A) Write a report on energy usage. (B) Volunteer as the green team coordinator. (C) Move to a different office. (D) Purchase new appliances for the office. 答案：B

Conversation 3 (Questions 38-40):

M: Excuse me, I’m looking for the seminar on international tax regulations. Is it in this building? W: Yes, but it’s been moved from Room 302 to the auditorium on the ground floor. The original room was too small — apparently, there are over 150 attendees registered. M: Oh, I see. Has the time changed as well? W: No, it still starts at 10:30. You actually still have about 20 minutes. The coffee and refreshments are being served in the lobby just outside the auditorium, by the way. M: Great, thank you. While I’m here, could you tell me where to pick up the seminar materials? W: They’ll be handed out at the registration desk right outside the auditorium. You’ll need to show your confirmation QR code.

38. Where has the seminar been moved to? (A) To another building across the street (B) To the auditorium on the ground floor (C) To an online format (D) To Room 302 答案：B

39. When does the seminar start? (A) 10:00 (B) 10:10 (C) 10:30 (D) 11:00 答案：C

40. What do attendees need to show to get materials? (A) A photo ID (B) A business card (C) A confirmation QR code (D) A credit card 答案：C

Conversation 4 (Questions 41-43):

W: Tom, I’ve been reviewing the budget for the product launch, and the advertising costs are well over what we originally estimated. M: I know, I was just looking at those numbers yesterday. The digital ad rates have gone up considerably since we first made the plan six months ago. W: We need to either adjust the advertising strategy or reallocate funds from somewhere else. What do you think about reducing the print advertising budget and shifting more into social media? M: Actually, that makes a lot of sense. Our target demographic spends far more time on social platforms than reading print publications anyway. And the cost-per-impression is significantly lower online. W: Exactly. I’ll draft a revised budget reflecting those changes and have it on your desk by end of day Friday. M: Sounds like a plan. Let’s also schedule a quick check-in with the marketing team to make sure they’re on board with the shift.

41. What is the main issue discussed? (A) The product launch date needs to be changed. (B) Advertising costs are exceeding the original estimate. (C) The marketing team is understaffed. (D) Print advertising is more effective than expected. 答案：B

42. What solution does the woman suggest? (A) Increase the overall budget. (B) Cancel the product launch entirely. (C) Reduce print advertising and shift to social media. (D) Hire an external advertising agency. 答案：C

43. When will the woman deliver the revised budget? (A) By the end of the day (B) By the end of the week (C) By next Monday (D) After meeting with the finance team 答案：B

Conversation 5 (Questions 44-46):

M: Good morning. I’m calling to inquire about your business insurance packages. Our current provider is raising our premiums by 25%. W: I understand your concern. We offer several tiers of coverage for businesses of your size. May I ask how many employees you have? M: We currently have 42 full-time employees and a few part-time contractors. We’re in the software development industry. W: Thank you. For a company of your profile, our most popular option is the Professional Package, which includes general liability, professional indemnity, and cyber security coverage. The annual premium starts at $4,200. M: That’s actually quite competitive compared to what we’re paying now. Could you email me a detailed breakdown? W: Absolutely. What’s the best email address to send it to?

44. Why is the man calling? (A) To file an insurance claim (B) To inquire about business insurance packages (C) To complain about poor service (D) To renew his current policy 答案：B

45. How many employees does the man’s company have? (A) 25 full-time employees (B) 42 full-time employees plus part-time contractors (C) Over 100 employees total (D) Fewer than 20 employees 答案：B

46. What does the Professional Package include? (A) Only general liability coverage (B) Health and dental insurance for employees (C) General liability, professional indemnity, and cyber security (D) Auto and property insurance only 答案：C

Conversation 6 (Questions 47-49):

W: I hear you’re relocating to the Vancouver office next month. That’s quite a move! M: Yes, I’m both excited and nervous. The opportunity to help set up the new regional hub is exactly the kind of challenge I’ve been looking for. W: How long will the assignment last? M: The initial contract is for 18 months, with the possibility of an extension if things go well. My family is planning to join me after the first three months, once I’ve settled in. W: What’s going to happen to your current projects here? M: I’m spending this month documenting everything and transitioning them to Sarah and Kevin. They’ve both been involved in those projects already, so it should be a smooth handover.

47. Where is the man being relocated to? (A) Toronto (B) Vancouver (C) Montreal (D) Ottawa 答案：B

48. How long is the man’s initial contract? (A) 6 months (B) 12 months (C) 18 months (D) 24 months 答案：C

49. Who will take over the man’s current projects? (A) The woman he is speaking with (B) Sarah and Kevin (C) A new hire from outside the company (D) The Vancouver team 答案：B

Conversation 7 (Questions 50-52):

M: Hi, I need to withdraw some cash, but the ATM outside says it’s temporarily out of service. W: I apologize for the inconvenience. You can make a withdrawal at the counter instead. Do you have your debit card and a photo ID with you? M: Yes, I have both right here. I need to take out $800.W:Foramountsover$500, I’ll need to get a supervisor’s approval. It’ll only take a minute. Would you also like a printout of your recent transactions while you wait? M: That would be helpful, actually. I’ve been meaning to review my spending for the past week. W: Here’s your printout. And I’ve got the supervisor’s approval. Please enter your PIN on the keypad.

50. Why can’t the man use the ATM? (A) He forgot his PIN. (B) The ATM is out of service. (C) He doesn’t have his debit card. (D) The ATM has a withdrawal limit. 答案：B

51. Why does the transaction need a supervisor’s approval? (A) Because it’s the man’s first withdrawal of the day (B) Because the man is using a foreign card (C) Because the withdrawal amount is over $500 (D) Because the counter is about to close 答案：C

52. What additional service does the woman provide? (A) She opens a new account for the man. (B) She gives the man a printout of recent transactions. (C) She upgrades the man’s debit card. (D) She waives the transaction fee. 答案：B

Conversation 8 (Questions 53-55):

W: Our order of office supplies hasn’t arrived yet. It was supposed to be delivered this morning. M: Let me check the purchase order. Hmm, it says here the order was flagged for review because one of the items — the printer cartridges — is currently on backorder. W: On backorder? Nobody notified us about that. When are they expected to be back in stock? M: According to the supplier’s website, it should be within 7 to 10 days. Do you want me to cancel that item and process the rest of the order separately? W: Yes, please do that. We’re almost out of paper and folders. Those are the priority — we can manage with the remaining cartridges for a couple of weeks. M: I’ll take care of it right now and send you a confirmation email once the revised order goes through.

53. Why hasn’t the office supply order arrived? (A) The delivery truck broke down. (B) The order was sent to the wrong address. (C) One item is on backorder and the order was flagged for review. (D) The payment was not processed correctly. 答案：C

54. When will the printer cartridges be back in stock? (A) Within 3 to 5 days (B) Within 7 to 10 days (C) Within two weeks (D) Next month 答案：B

55. What does the woman ask the man to do? (A) Find a different supplier immediately. (B) Cancel the backordered item and ship the rest. (C) Order twice as many cartridges. (D) File a complaint with the supplier. 答案：B

Conversation 9 (Questions 56-58):

M: I’m thinking about enrolling in the company’s MBA sponsorship program. Have you heard anything about it? W: Actually, I completed the program two years ago. It was one of the best decisions I’ve made professionally. The company covered 70% of the tuition. M: That’s generous. What was the application process like? Is it very competitive? W: There’s a written application, you need your manager’s recommendation, and then a panel interview with three senior directors. The key is to clearly demonstrate how the MBA will benefit both your career growth and the company’s goals. M: How did you balance the coursework with your full-time job? W: It was challenging, honestly. I took evening classes twice a week and spent most of my weekends studying. But my manager was very supportive and allowed me to adjust my schedule when needed.

56. What program is the man interested in? (A) An internal training workshop (B) The company’s MBA sponsorship program (C) A language learning program (D) A management rotation program 答案：B

57. What percentage of tuition did the company cover for the woman? (A) 50% (B) 60% (C) 70% (D) 80% 答案：C

58. What does the application process include? (A) A written test and a physical examination (B) A written application, manager’s recommendation, and panel interview (C) Only a personal essay (D) A group discussion and a presentation 答案：B

Conversation 10 (Questions 59-61):

W: The lease on our office space is up for renewal in three months. Have you given it any thought? M: I have, actually. With more than half of our staff now working remotely at least three days a week, I’m not sure we need the same amount of square footage. W: I was thinking the same thing. We’re paying for a lot of space that sits empty most of the time. What if we downsized to a smaller office and switched to a hot-desking model for the days when people do come in? M: That’s exactly the direction I’m leaning toward. We could also use the cost savings to invest in better remote collaboration tools and quarterly in-person team gatherings. W: I’ll start researching available office spaces in the area. What square footage range should I target? M: Something around 1,500 to 2,000 square feet should be more than sufficient. Let’s aim for a space with a few private meeting rooms and an open-plan area for hot desks.

59. What is the main topic of the conversation? (A) Hiring more remote workers (B) Renewing or changing the office lease (C) Redecorating the current office (D) Moving the company to another city 答案：B

60. Why does the man think they need less space? (A) The company has fewer employees than before. (B) More than half of the staff now works remotely at least three days a week. (C) The current office is in a poor location. (D) The rent has become unaffordable. 答案：B

61. What square footage does the man suggest? (A) 1,000 to 1,500 (B) 1,500 to 2,000 (C) 2,000 to 2,500 (D) 2,500 to 3,000 答案：B

Conversation 11 (Questions 62-64):

M: Hi, I’m calling to schedule a maintenance check for the HVAC system in our building. I think it’s overdue. W: Let me pull up your account. It looks like your last service was 14 months ago. You’re right — annual servicing is recommended. Would you prefer a morning or afternoon appointment? M: Morning would be best. Can you do this coming Monday? W: Let me check… Monday is fully booked. How about Tuesday between 9 and 11 AM? M: Tuesday the 18th? That works perfectly. Will I get a reminder call? W: You’ll receive an automated text reminder 24 hours before the appointment and another one when the technician is on the way.

62. What service is the man requesting? (A) Electrical repair (B) Plumbing inspection (C) HVAC system maintenance (D) Elevator servicing 答案：C

63. When was the last service performed? (A) 6 months ago (B) 10 months ago (C) 12 months ago (D) 14 months ago 答案：D

64. How will the man be reminded about the appointment? (A) By email only (B) By phone call from the technician (C) By automated text reminders (D) By postal mail 答案：C

Conversation 12 (Questions 65-67):

W: Have you heard about the leadership development workshop that HR is organizing next quarter? M: Yes, I saw the announcement in the newsletter. It’s a three-day program focused on emotional intelligence and conflict resolution, right? W: That’s the one. I’m thinking of applying, but I’m not sure if I can be away from my department for three full days. M: I went through a similar program when I was first promoted to manager. It was honestly transformative. The skills I learned there — particularly around giving feedback and reading team dynamics — I use every single day. W: That’s really encouraging. Maybe I can prepare my team to handle things independently for those three days. It would be a good test of our systems too. M: Exactly. And it’s an investment in yourself. Don’t hesitate.

65. What is the workshop focused on? (A) Financial management and budgeting (B) Emotional intelligence and conflict resolution (C) Software development and coding (D) Marketing strategies and branding 答案：B

66. How long is the workshop? (A) One day (B) Two days (C) Three days (D) One week 答案：C

67. What did the man find most useful from his previous program? (A) Budget planning techniques (B) Giving feedback and reading team dynamics (C) Public speaking skills (D) Time management strategies 答案：B

Conversation 13 (Questions 68-70):

W: The annual company retreat is coming up in March. I’ve been asked to be on the planning committee this year. Do you have any ideas for activities? M: Well, last year’s cooking competition was a huge hit. But I think we should try something different this time — maybe something that gets people outdoors? W: I like that idea. What about a combination of team-building exercises in the morning and free time to explore the resort area in the afternoon? M: That sounds balanced. Too many structured activities can feel exhausting. What’s the venue this year? W: It’s a resort near Sun Moon Lake. There are hiking trails, bike rentals, and boat tours available nearby. M: Perfect. Let’s plan one organized hiking activity for the teams and leave the rest as optional. People appreciate having choices.

68. What is the woman involved in planning? (A) A product launch event (B) The annual company retreat (C) A fundraising gala (D) A training seminar 答案：B

69. Where is this year’s venue? (A) Near Taipei 101 (B) In downtown Kaohsiung (C) A resort near Sun Moon Lake (D) A convention center in Taichung 答案：C

70. What activity does the man suggest? (A) A cooking competition (B) An organized hiking activity (C) A karaoke night (D) A formal dinner and awards ceremony 答案：B

---

Part 4: 簡短獨白 Talks (30 題)

Talk 1 (Questions 71-73):

Good morning, employees. This is Janet from Human Resources with an important update regarding our health insurance plans. Open enrollment for next year begins on November 1st and runs through November 20th. During this period, you may change your current plan, add or remove dependents, or enroll in a flexible spending account for healthcare or dependent care expenses. We’ve added a new high-deductible plan this year that comes with a health savings account option. This plan has lower monthly premiums but higher out-of-pocket costs, which might be suitable for those who rarely visit the doctor. Information sessions will be held on October 25th and 28th in the main auditorium. All sessions will also be streamed online for remote employees.

71. When does open enrollment end? (A) November 1st (B) November 20th (C) November 25th (D) November 28th 答案：B

72. What new plan option has been added this year? (A) A dental-only plan (B) A high-deductible plan with a health savings account (C) A vision care plan (D) An international travel insurance plan 答案：B

73. How can remote employees attend the information sessions? (A) They must come to the office. (B) They can watch recorded videos later. (C) They can watch the sessions streamed online. (D) They will receive printed materials by mail. 答案：C

Talk 2 (Questions 74-76):

Welcome aboard Flight 782 to San Francisco. My name is Captain Rodriguez, and I’ll be your pilot today. Our estimated flight time is 11 hours and 40 minutes, and we expect to arrive at San Francisco International Airport at 2:15 PM local time. Current weather conditions at our destination are partly cloudy with a temperature of 62 degrees Fahrenheit. Before we push back from the gate, I’d like to draw your attention to the safety briefing being demonstrated by our cabin crew. Even if you’re a frequent flyer, please take a moment to identify your nearest emergency exit — it may be behind you. Once we reach cruising altitude, our in-flight entertainment system will be activated, offering over 200 movies and TV shows. A hot lunch will be served approximately two hours into the flight, with a light snack before landing.

74. How long is the flight to San Francisco? (A) 9 hours and 30 minutes (B) 10 hours and 20 minutes (C) 11 hours and 40 minutes (D) 12 hours and 15 minutes 答案：C

75. What is the temperature at the destination? (A) 52 degrees (B) 62 degrees (C) 72 degrees (D) 82 degrees 答案：B

76. When will the hot lunch be served? (A) Immediately after takeoff (B) One hour into the flight (C) Approximately two hours into the flight (D) Just before landing 答案：C

Talk 3 (Questions 77-79):

Thank you for calling Meridian Financial Services. Your call may be recorded for quality assurance purposes. Please listen carefully as our menu options have recently changed. If you know your party’s extension, you may dial it at any time. For personal banking inquiries, including checking and savings accounts, press 1. For credit card services, including balance inquiries and payment arrangements, press 2. For mortgage and home equity loan information, press 3. For investment and retirement account services, press 4. To speak with a customer service representative, press 0 or remain on the line. Please be aware that wait times are currently longer than usual due to high call volume. You may also access many services through our mobile app or website at www.meridianfinancial.com.

77. What should callers do for mortgage information? (A) Press 1 (B) Press 2 (C) Press 3 (D) Press 4 答案：C

78. How can callers speak to a representative? (A) By pressing 0 or remaining on the line (B) By pressing 1 and then 3 (C) By visiting the bank in person (D) By sending an email request 答案：A

79. Why are wait times currently longer? (A) The office is under renovation. (B) It is a holiday weekend. (C) There is high call volume. (D) The phone system is being updated. 答案：C

Talk 4 (Questions 80-82):

Good evening, and welcome to the Grand Ballroom of the Westmont Hotel. It is my pleasure to host tonight’s annual Chamber of Commerce Awards Dinner. I’d like to begin by thanking our sponsors — Horizon Bank, TechPro Solutions, and Greenleaf Catering — for making this event possible. Tonight, we celebrate the achievements of local businesses that have demonstrated exceptional innovation, community engagement, and sustainable practices over the past year. Our keynote speaker this evening is Dr. Helen Park, an economist and author of the bestselling book “Small Business, Big Impact,” who will share insights on how local enterprises can thrive in an increasingly global economy. Dinner will be served shortly, so please take your seats. The awards ceremony will commence at 7:45 PM. Thank you, and enjoy your evening.

80. What is the event being held? (A) A wedding reception (B) A Chamber of Commerce Awards Dinner (C) A corporate training seminar (D) A press conference 答案：B

81. Who is the keynote speaker? (A) A local politician (B) The CEO of Horizon Bank (C) Dr. Helen Park, an economist and author (D) A representative from Greenleaf Catering 答案：C

82. When will the awards ceremony begin? (A) 6:45 PM (B) 7:15 PM (C) 7:45 PM (D) 8:30 PM 答案：C

Talk 5 (Questions 83-85):

Attention, shoppers. This is a special announcement from the store manager. Today only, as part of our 15th anniversary celebration, all items in the home appliances section are 25% off their marked prices. This includes refrigerators, washing machines, microwave ovens, and vacuum cleaners. Additionally, if you spend over $300onanysinglepurchasetoday,youwillreceivea$50 gift card that can be used on your next visit. Our electronics department is also running a promotion — buy any laptop and get a free carrying case and wireless mouse. These offers cannot be combined with other discounts or coupons. The store will remain open until 10 PM tonight, extended by two hours from our regular closing time, to give everyone plenty of time to take advantage of these deals. Thank you for shopping with us.

83. What is the discount on home appliances? (A) 15% (B) 20% (C) 25% (D) 30% 答案：C

84. What do customers get if they spend over $300?(A)Afreeproduct(B)A$50 gift card for their next visit (C) An additional 10% off (D) Free delivery and installation 答案：B

85. Until what time is the store open today? (A) 8 PM (B) 9 PM (C) 10 PM (D) 11 PM 答案：C

Talk 6 (Questions 86-88):

This is an automated message from City Public Transit. We are informing all passengers that due to scheduled track maintenance, the Blue Line will be operating on a modified schedule this weekend, Saturday May 15th and Sunday May 16th. Trains will run every 20 minutes instead of the usual 10-minute intervals between the hours of 7 AM and 7 PM. After 7 PM, service will be completely suspended between Central Station and Riverside Park. Free shuttle buses will be provided to cover the affected route segment. We apologize for any inconvenience and recommend that passengers plan for an additional 30 minutes of travel time if using the Blue Line this weekend. For real-time updates, please download our transit app or visit our website at citytransit.gov. Thank you for your understanding.

86. Why is the Blue Line on a modified schedule? (A) Due to a labor strike (B) Due to inclement weather (C) Due to scheduled track maintenance (D) Due to a public holiday 答案：C

87. How often will trains run during the modified schedule? (A) Every 5 minutes (B) Every 10 minutes (C) Every 15 minutes (D) Every 20 minutes 答案：D

88. What happens after 7 PM? (A) Trains run more frequently. (B) Service is suspended and free shuttle buses are provided. (C) All lines are shut down completely. (D) Fares are doubled. 答案：B

Talk 7 (Questions 89-91):

Good afternoon, team. I’m calling an impromptu meeting to address something that’s been on my mind. Over the past month, I’ve noticed that communication between the design and engineering departments has become increasingly strained. There have been missed deadlines, duplicated work, and frankly, some tension in joint meetings. I want to be clear — I’m not pointing fingers. This is a structural problem, not a personal one. Starting next week, we’ll be implementing a new protocol: a 15-minute daily stand-up meeting between the two team leads, and a shared project management dashboard where everyone can see task statuses and dependencies in real time. We’ll try this for one month and then evaluate whether it’s improving the situation. I’m open to feedback, so please come talk to me directly if you have concerns.

89. What problem does the speaker describe? (A) Budget cuts in both departments (B) Strained communication between design and engineering (C) Low product sales figures (D) High employee turnover 答案：B

90. What new protocol will be implemented? (A) Weekly all-hands meetings (B) A shared project management dashboard and daily stand-ups (C) Department restructuring (D) External mediation sessions 答案：B

91. How long will the new protocol be tried before evaluation? (A) Two weeks (B) One month (C) Three months (D) Six months 答案：B

Talk 8 (Questions 92-94):

Welcome to the Museum of Contemporary History. Before you begin your visit, I’d like to point out a few highlights. Our featured exhibition, “Cities in Transition,” on the second floor, examines how five major cities around the world have adapted to technological and environmental challenges over the past century. The interactive displays allow you to explore before-and-after maps, listen to oral histories from residents, and even design your own sustainable city at the digital planning station. On the third floor, our permanent collection includes artifacts from the Industrial Revolution through the Digital Age. Guided tours in English depart from the lobby every hour on the hour, with the last tour starting at 4 PM. Audio guides are available in eight languages at the information desk for a rental fee of $5. The museum will close at 6 PM. Please note that photography is permitted in most galleries, but flash and tripods are not allowed.

92. What is the featured exhibition called? (A) “The Industrial Revolution” (B) “Cities in Transition” (C) “Art Through the Ages” (D) “Technology Today” 答案：B

93. When does the last guided tour depart? (A) 3 PM (B) 4 PM (C) 5 PM (D) 6 PM 答案：B

94. What restriction is mentioned regarding photography? (A) No photography is allowed at all. (B) Flash and tripods are not allowed. (C) Only professional photographers may take photos. (D) A photography permit must be purchased. 答案：B

Talk 9 (Questions 95-97):

I’d like to propose a new initiative for our company’s community outreach program. Rather than the one-off volunteering events we’ve done in the past, I suggest we establish a long-term partnership with two local high schools. The concept is simple: our employees would serve as mentors, offering career guidance, resume workshops, and mock interview sessions to students who may not have access to such resources at home. Participating employees would commit to just two hours per month, and sessions could be conducted either in person or virtually. Studies consistently show that mentorship programs significantly improve students’ academic performance and college enrollment rates. More importantly, from a company perspective, this initiative would strengthen our employer brand in the community and provide meaningful development opportunities for our own staff. I’ve prepared a detailed proposal with a budget and timeline, and I’d be happy to walk through it during our next strategy meeting.

95. What type of program is the speaker proposing? (A) A summer internship program (B) A mentorship program with local high schools (C) A company scholarship fund (D) A job fair event 答案：B

96. How much time would employees need to commit per month? (A) One hour (B) Two hours (C) Four hours (D) One full day 答案：B

97. What benefit of mentorship programs does the speaker mention? (A) They reduce company expenses. (B) They improve students’ academic performance and college enrollment rates. (C) They guarantee job placement for students. (D) They increase company stock prices. 答案：B

Talk 10 (Questions 98-100):

This is an urgent weather alert from the National Weather Service. A severe thunderstorm warning is in effect for the following counties: Hamilton, Franklin, and Delaware, until 9:30 PM Eastern Time. Doppler radar has indicated a line of storms capable of producing damaging winds in excess of 60 miles per hour, quarter-size hail, and frequent lightning. These storms are moving east at approximately 35 miles per hour. Residents in the affected areas should seek shelter immediately in a sturdy building, away from windows. Avoid using electrical appliances and corded telephones during the storm. If you are driving and encounter heavy rain and reduced visibility, pull over safely to the side of the road and wait for conditions to improve. Do not attempt to drive through flooded roadways — as little as six inches of moving water can cause you to lose control of your vehicle. Stay tuned to this station for further updates.

98. Which counties are under the severe thunderstorm warning? (A) Franklin, Union, and Madison (B) Hamilton, Franklin, and Delaware (C) Hamilton, Clark, and Greene (D) Delaware, Knox, and Morrow 答案：B

99. How fast are the storms moving? (A) 20 miles per hour (B) 25 miles per hour (C) 35 miles per hour (D) 45 miles per hour 答案：C

100. What advice is given to drivers? (A) Speed up to get home faster. (B) Pull over safely and avoid flooded roadways. (C) Use high beam headlights. (D) Exit the highway immediately. 答案：B

---

閱讀測驗 Reading (75 分鐘，100 題)

---

Part 5: 句子填空 Incomplete Sentences (30 題)

101. All new employees are required to ________ the mandatory safety orientation before starting work. (A) attend (B) attendance (C) attending (D) attended 答案：A

102. The company’s revenue increased ________ 12% compared to the same quarter last year. (A) for (B) by (C) with (D) at 答案：B

103. Ms. Nakamura has ________ experience in international trade, having worked in the field for over 20 years. (A) extend (B) extended (C) extensively (D) extensive 答案：D

104. ________ the heavy rain, the outdoor product launch event proceeded as scheduled. (A) Although (B) Because (C) Despite (D) Since 答案：C

105. The report should be submitted to the compliance department no ________ than Friday at 5 PM. (A) later (B) more (C) sooner (D) faster 答案：A

106. Neither the sales manager nor her team members ________ available for the conference call yesterday. (A) is (B) was (C) are (D) were 答案：D

107. The IT department strongly recommends that all staff ________ their passwords every 90 days. (A) change (B) changes (C) changed (D) changing 答案：A

108. The hotel offers a ________ breakfast buffet that includes both Western and Asian options. (A) complement (B) complementary (C) complimentary (D) complementing 答案：C

109. If the client ________ the contract by Monday, we will begin the project immediately. (A) signs (B) will sign (C) signed (D) would sign 答案：A

110. The new office building, ________ construction took nearly three years, was officially opened last week. (A) which (B) what (C) whose (D) where 答案：C

111. We need to find a ________ solution to this recurring issue rather than applying temporary fixes. (A) permanent (B) permanently (C) permanence (D) permanency 答案：A

112. The seminar participants were asked to complete a feedback ________ before leaving the venue. (A) form (B) format (C) formal (D) former 答案：A

113. ________ we receive the necessary permits, we cannot begin the renovation work. (A) If (B) Until (C) Unless (D) When 答案：C

114. The research team has been working on this project ________ last September. (A) while (B) for (C) since (D) during 答案：C

115. Our quality control processes ensure that every product is ________ inspected before shipment. (A) thoroughly (B) thorough (C) thoroughness (D) thoroughgoing 答案：A

116. The CEO’s presentation was ________ to be the highlight of the annual conference. (A) wide (B) widely (C) widening (D) wideness 答案：B

117. The marketing department proposed an ________ campaign targeting younger consumers through social media. (A) innovate (B) innovatively (C) innovative (D) innovation 答案：C

118. It is ________ that all employees submit their expense reports by the 5th of each month to ensure timely reimbursement. (A) essential (B) essentially (C) essence (D) essentialness 答案：A

119. The airline offers ________ upgrades to business class for frequent flyers when seats are available. (A) complements (B) complementary (C) complimentary (D) complimented 答案：C

120. As ________ in the employee handbook, personal use of company equipment is not permitted. (A) stated (B) stating (C) states (D) state 答案：A

121. The ________ of the new inventory management system is expected to streamline warehouse operations significantly. (A) implements (B) implementation (C) implementing (D) implement 答案：B

122. The financial report indicated that operating costs have been ________ reduced through automation. (A) substantial (B) substantiate (C) substantially (D) substance 答案：C

123. Please be advised that parking in the visitor lot is ________ to guests with a valid parking permit. (A) restricted (B) restriction (C) restricting (D) restrictive 答案：A

124. The conference room ________ with state-of-the-art audiovisual equipment and can seat up to 50 people. (A) equips (B) is equipped (C) equipped (D) has equipping 答案：B

125. Our company takes great ________ in providing exceptional customer service to every client. (A) pride (B) proud (C) proudly (D) pridefulness 答案：A

126. ________ the supervisor’s absence, all urgent matters should be directed to the assistant manager. (A) Instead of (B) In the event of (C) In addition to (D) By means of 答案：B

127. The investment firm ________ its portfolio by acquiring several small tech startups last year. (A) diverse (B) diversely (C) diversified (D) diversification 答案：C

128. A thorough background check is conducted on all ________ before a formal job offer is extended. (A) applicants (B) applications (C) applicable (D) applicability 答案：A

129. The manager asked that the deliverables ________ submitted for review before the client presentation. (A) are (B) were (C) be (D) been 答案：C

130. Please find ________ the revised contract with our suggested amendments highlighted in yellow. (A) enclose (B) enclosed (C) enclosing (D) enclosure 答案：B

---

Part 6: 段落填空 Text Completion (16 題)

Passage 1 (Questions 131-134):

To: All Department Heads From: Office of Operations Subject: End-of-Year Inventory Count

This is to inform all departments that the annual inventory count will take __131__ from December 15 to December 18. During this period, all departments are requested to ensure that their stock records are __132__ and up to date. A team from the auditing department will visit each section according to a schedule that will be __133__ by December 10. Any items found to be missing or damaged must be reported using the standard Discrepancy Form, which can be __134__ from the company intranet. Please direct any questions to Ms. Rivera in Operations.

131. (A) place (B) part (C) effect (D) action 答案：A — take place = 舉行
132. (A) accurate (B) accuracy (C) accurately (D) accurateness 答案：A
133. (A) distribute (B) distributed (C) distributing (D) distribution 答案：B
134. (A) download (B) downloading (C) downloads (D) downloaded 答案：D

Passage 2 (Questions 135-138):

Meridian Hotel is pleased to announce the grand opening of its new rooftop restaurant, “Skyline,” on July 20. Located on the 28th floor, the restaurant offers __135__ panoramic views of the city skyline. The menu, designed by award-winning chef Antoine Dubois, __136__ a fusion of French and Asian cuisines using locally sourced ingredients. To celebrate the opening, guests who make a reservation before July 15 will receive a 20% __137__ on their first visit. The restaurant will be open for dinner __138__ from Tuesday through Sunday, with special weekend brunch service also available.

135. (A) breathtaking (B) breathless (C) breathing (D) breathingly 答案：A
136. (A) features (B) featuring (C) featured (D) feature 答案：A
137. (A) discount (B) offer (C) price (D) charge 答案：A
138. (A) originally (B) exclusively (C) previously (D) approximately 答案：B

Passage 3 (Questions 139-142):

The Human Resources Department reminds all employees that performance review meetings will be __139__ during the first two weeks of February. Each employee is required to complete a self-assessment form and submit it to their direct supervisor at least one week before the __140__ meeting. The self-assessment should reflect on achievements from the previous year, areas for improvement, and professional development goals for the coming year. Supervisors are encouraged to provide __141__ feedback that is specific, actionable, and focused on growth. Completed review documents must be __142__ to HR by February 28 for inclusion in personnel files.

139. (A) conducted (B) conducting (C) conducts (D) conduct 答案：A
140. (A) schedule (B) schedules (C) scheduled (D) scheduling 答案：C
141. (A) consciously (B) constructively (C) conservatively (D) consecutively 答案：B
142. (A) submittal (B) submitted (C) submitting (D) submission 答案：B

Passage 4 (Questions 143-146):

Dear Valued Customer,

Thank you for your recent purchase of the HomeChef Pro Blender. We hope you are enjoying your new appliance. To help you __143__ the most of your purchase, we have created a series of online video tutorials covering everything from basic operation to advanced recipes. These resources are available __144__ of charge on our website. Should you __145__ any issues with your blender, our customer support team is available seven days a week by phone, email, or live chat. Please note that your blender is protected by a two-year limited warranty, which covers all manufacturing defects but does not cover damage __146__ from misuse or unauthorized repairs.

143. (A) make (B) take (C) do (D) get 答案：A — make the most of = 充分利用
144. (A) out (B) free (C) without (D) lack 答案：B — free of charge = 免費
145. (A) experience (B) experiencing (C) experienced (D) experiences 答案：A
146. (A) resulting (B) resulted (C) results (D) result 答案：A

---

Part 7: 閱讀理解 Reading Comprehension (54 題)

Passage A — Single (Questions 147-148):

NOTICE TO ALL TENANTS

Please be advised that the building’s water supply will be shut off on Saturday, April 22, from 9:00 AM to 2:00 PM due to necessary plumbing repairs on the main pipe. During this period, there will be no access to running water on any floor. The restrooms in the lobby will also be unavailable. We recommend that tenants make alternative arrangements during these hours if running water is essential to your operations. We apologize for the inconvenience and appreciate your understanding. For questions, contact building management at extension 551.

147. What is the purpose of this notice? (A) To announce a fire drill (B) To inform tenants about a planned water shut-off (C) To advertise available office space (D) To remind tenants about rent payment deadlines 答案：B

148. How long will the water be shut off? (A) Three hours (B) Four hours (C) Five hours (D) All day 答案：C

Passage B — Single (Questions 149-150):

From: mark.chen@innovadesign.com To: procurement@sunrisecorp.com Subject: Quotation Request — Office Furniture

Dear Procurement Team,

I am writing on behalf of Innova Design to request a quotation for the supply of office furniture for our new headquarters, which is currently under renovation. We require the following items:

• 120 ergonomic office chairs with adjustable armrests
• 80 height-adjustable standing desks (electric)
• 15 conference room tables (seating 8-10 people)
• 40 filing cabinets (four-drawer, locking)

The delivery would need to be completed by August 30. If certain items are available for earlier delivery, we would appreciate receiving those ahead of the deadline. Could you please provide a detailed quotation including unit prices, bulk order discounts, delivery charges, and estimated lead times? We would also like to schedule a showroom visit to see the chairs and desks in person before confirming the order.

Thank you for your prompt attention to this request.

149. What furniture does Innova Design NOT request? (A) Ergonomic office chairs (B) Height-adjustable desks (C) Bookshelves and partitions (D) Conference room tables 答案：C

150. What does Mr. Chen want to do before confirming the order? (A) Negotiate a lower price. (B) Visit the showroom to see the items. (C) Check references from other customers. (D) Request product samples to be shipped. 答案：B

Passage C — Single (Questions 151-153):

The rise of remote work has fundamentally altered the commercial real estate landscape. A recent survey of 500 companies across North America found that 68% have reduced their office space by at least 20% since 2020. The average reduction was 27%, translating to millions of square feet of vacant commercial property in major cities. However, the same survey revealed a countervailing trend: 42% of companies are investing more in satellite offices and co-working spaces in suburban areas, closer to where employees live. “What we’re seeing is not the death of the office, but its redistribution,” said Dr. Maria Santos, a professor of urban planning at Columbia University. “Companies are moving from a single centralized headquarters to a hub-and-spoke model. The headquarters remains but becomes smaller, while multiple smaller offices serve clusters of employees in different neighborhoods.” This shift is expected to have significant implications for urban transportation systems, local businesses near office districts, and residential property values in suburban areas.

151. What percentage of surveyed companies have reduced office space by at least 20%? (A) 42% (B) 50% (C) 68% (D) 72% 答案：C

152. According to the survey, what are 42% of companies doing? (A) Eliminating all office space entirely (B) Investing in satellite offices and co-working spaces in suburban areas (C) Moving their headquarters to other countries (D) Requiring all employees to return to the office full-time 答案：B

153. How does Dr. Santos characterize the current trend? (A) The death of the office (B) The rebirth of downtown business districts (C) The redistribution of office space to a hub-and-spoke model (D) A temporary change that will reverse within two years 答案：C

Passage D — Single (Questions 154-155):

MEMO

To: All Staff From: IT Security Team Date: March 3 Re: Phishing Email Alert

We have identified a phishing email campaign targeting our organization. The email appears to come from “IT Support” with the subject line “Action Required: Verify Your Account.” The message contains a link to a fake login page that mimics our company portal. Please remember: our IT department will NEVER ask you to verify your credentials by clicking a link in an email. If you have received this email, do NOT click any links or attachments. Delete it immediately. If you have already clicked the link and entered your credentials, please contact the IT Security Team at extension 442 immediately so we can secure your account. As a general practice, always verify the sender’s email address carefully. Suspicious emails can be forwarded to phishing@company.com for investigation.

154. What is the subject line of the phishing email? (A) “Important Security Update” (B) “Action Required: Verify Your Account” (C) “Your Password Has Been Changed” (D) “New Company Policy” 答案：B

155. What should employees do if they already clicked the link? (A) Forward the email to their colleagues. (B) Delete the email and ignore any further issues. (C) Contact the IT Security Team at extension 442 immediately. (D) Reply to the phishing email asking for clarification. 答案：C

Passage E — Single (Questions 156-158):

The concept of “circular economy” is gaining traction among global corporations as a viable alternative to the traditional “take-make-dispose” model. In a circular economy, products are designed to be reused, repaired, refurbished, and eventually recycled, minimizing waste and keeping materials in circulation for as long as possible. IKEA, for example, launched a furniture buy-back program in 27 countries, purchasing used furniture from customers and reselling it in their “as-is” section. The company reports that this initiative diverted over 200,000 pieces of furniture from landfills in its first year alone. Meanwhile, the electronics manufacturer Dell has begun using recycled plastics from old computers and electronics in the production of new devices. Their latest laptop series incorporates up to 30% recycled materials without any compromise in performance or durability. While transitioning to a circular model requires upfront investment in product redesign and reverse logistics, companies that have committed to it report long-term benefits including reduced raw material costs, enhanced brand reputation among environmentally conscious consumers, and greater resilience against supply chain disruptions.

156. What is a circular economy designed to do? (A) Increase production speed and lower labor costs (B) Keep materials in circulation and minimize waste (C) Focus exclusively on luxury goods (D) Eliminate the need for any manufacturing 答案：B

157. How many pieces of furniture did IKEA’s buy-back program divert from landfills in its first year? (A) Over 50,000 (B) Over 100,000 (C) Over 200,000 (D) Over 500,000 答案：C

158. What benefit of the circular economy is NOT mentioned in the passage? (A) Reduced raw material costs (B) Enhanced brand reputation (C) Tax incentives from governments (D) Greater resilience against supply chain disruptions 答案：C

Passage F — Single (Questions 159-161):

Job Advertisement

Position: Senior Data Analyst Location: Singapore (Hybrid — 3 days in office) Employment Type: Full-Time

About the Role: We are looking for an experienced Data Analyst to join our Business Intelligence team. You will be responsible for transforming complex data sets into actionable insights that drive strategic decision-making across marketing, operations, and product development.

Key Responsibilities:

• Design and maintain dashboards that track key performance indicators
• Conduct deep-dive analyses to identify trends, patterns, and opportunities
• Present findings and recommendations to senior leadership
• Collaborate with data engineers to improve data collection and quality
• Mentor junior analysts on analytical methodology and best practices

Qualifications:

• Bachelor’s degree in Statistics, Mathematics, Economics, or related field (Master’s preferred)
• Minimum 5 years of experience in data analysis or business intelligence
• Advanced proficiency in SQL, Python, and data visualization tools (Tableau or Power BI)
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders

What We Offer:

• Competitive salary with performance-based bonus
• Comprehensive health and wellness benefits
• Annual learning stipend of $2,000 for professional development
• Relocation assistance for qualified candidates

159. What is the minimum years of experience required? (A) 3 years (B) 5 years (C) 7 years (D) 10 years 答案：B

160. Which tool proficiency is NOT specifically mentioned? (A) SQL (B) Python (C) Tableau or Power BI (D) Excel 答案：D

161. What professional development benefit does the company offer? (A) Free tuition for a Master’s degree (B) An annual learning stipend of $2,000 (C) Weekly in-house training workshops (D) A guaranteed promotion after one year 答案：B

Passage G — Single (Questions 162-164):

The phenomenon known as “quiet quitting” — doing the minimum requirements of one’s job without going above and beyond — became a widely discussed topic in 2022. While the term was new, the behavior it described was not, and workplace experts have since debated its causes and implications. A study published in the Journal of Organizational Behavior surveyed 3,000 employees across various industries and found that quiet quitting was most strongly correlated with three factors: lack of recognition, unclear career advancement paths, and insufficient work-life boundaries. Employees who reported that their contributions were rarely acknowledged were three times more likely to describe themselves as quiet quitters. The study also found that quiet quitting was much less common in organizations that had clear promotion criteria, regular one-on-one feedback sessions, and explicit policies regarding after-hours communication. Some HR professionals argue that quiet quitting is less a sign of employee laziness and more an indicator of organizational failure to engage and motivate workers. As one respondent in the study stated, “I haven’t quit caring about my work. I’ve quit caring about a system that doesn’t care about me.”

162. According to the study, how much more likely were unrecognized employees to be quiet quitters? (A) Two times more likely (B) Three times more likely (C) Four times more likely (D) Five times more likely 答案：B

163. Which factor was NOT identified as reducing quiet quitting? (A) Clear promotion criteria (B) Regular one-on-one feedback (C) Higher base salaries (D) Policies regarding after-hours communication 答案：C

164. What does the quoted employee suggest about quiet quitting? (A) It reflects a desire to work fewer hours. (B) It is a response to feeling undervalued by the organization. (C) It means the employee is looking for another job. (D) It only occurs in low-paying industries. 答案：B

Passage H — Single (Questions 165-167):

Seminar Registration Confirmation

Thank you for registering for the following event:

Event: “Navigating Cross-Cultural Negotiations” Date: Thursday, October 12 Time: 9:00 AM — 4:30 PM (Registration opens at 8:30 AM) Venue: Pacific Business Center, 450 Market Street, Room 301

Your Registration Details:

• Name: Mr. Kevin Tsai
• Organization: GlobalTrade Inc.
• Ticket Type: Early Bird (Corporate Member) — $195
• Lunch Preference: Vegetarian

What to Bring:

• Printed or digital copy of this confirmation
• Business cards for networking
• Notebook or laptop for exercises

Cancellation Policy: Cancellations received by October 1 will receive a full refund minus a $25 administrative fee. Cancellations after October 1 are non-refundable, but you may transfer your registration to a colleague at no additional charge. To cancel or transfer, please email events@pacificbusiness.com.

165. What is the title of the seminar? (A) “International Business Strategy” (B) “Navigating Cross-Cultural Negotiations” (C) “Effective Leadership in a Global Market” (D) “Business Communication Skills” 答案：B

166. What type of lunch did Mr. Tsai select? (A) Standard (B) Vegan (C) Vegetarian (D) Gluten-free 答案：C

167. What happens if someone cancels AFTER October 1? (A) They lose their payment with no options. (B) They can transfer registration to a colleague. (C) They receive a 50% refund. (D) They can use the credit for a future seminar. 答案：B

Passage I — Double (Questions 168-172):

Document 1: Email

To: jessica.liu@greenbuild.com From: procurement@cityschools.edu Subject: Concerns Regarding Construction Timeline

Dear Ms. Liu,

I am writing regarding the new science wing construction at Lincoln High School. According to the original contract signed on March 10, Phase 2 — which includes electrical wiring and plumbing installation — was scheduled to be completed by August 1. However, during my site visit yesterday, it appeared that Phase 2 is significantly behind schedule. The electrical work on the second floor has barely begun, and the plumbing materials haven’t been delivered yet.

With the school year starting on September 5, any further delays would mean the science labs cannot be used when students return. This would be a major disruption to our science curriculum. Our board of trustees is growing increasingly concerned.

Please provide a revised timeline with realistic completion dates within one week, and outline the specific measures GreenBuild will take to accelerate the remaining work. I also request that we schedule a meeting on-site for next Tuesday at 10 AM to walk through the current status together.

Regards, Michael Torres, Facilities Director

Document 2: Email Response

To: michael.torres@cityschools.edu From: jessica.liu@greenbuild.com Subject: RE: Concerns Regarding Construction Timeline

Dear Mr. Torres,

Thank you for your candid feedback. I want to acknowledge that you are correct — Phase 2 is currently running approximately three weeks behind the original schedule. The primary cause was a supply chain disruption affecting the specialized plumbing components required for the laboratory stations. I should have communicated this to you sooner, and I apologize for that oversight.

The good news is that the plumbing materials arrived at our warehouse yesterday and will be delivered to the site this Friday. We have already arranged for a second crew to work on Saturdays for the next five weeks to recover the lost time. Based on our revised projections, Phase 2 will now be completed by August 18 — still nearly three weeks before the school year begins. The electrical work on the second floor will also be accelerated starting Monday with an expanded team.

I am available for the on-site meeting next Tuesday at 10 AM. I will bring our lead foreman, Dave, who can walk you through every detail of the revised schedule.

Sincerely, Jessica Liu, Project Manager

168. What was the original deadline for Phase 2? (A) July 15 (B) August 1 (C) August 18 (D) September 5 答案：B

169. What caused the delay? (A) Labor shortages at the construction site (B) A supply chain disruption affecting plumbing components (C) Design changes requested by the school board (D) Inclement weather conditions 答案：B

170. When will the new plumbing materials be delivered to the site? (A) Yesterday (B) This Friday (C) Next Monday (D) Next Tuesday 答案：B

171. What is GreenBuild doing to recover the lost time? (A) Hiring a different subcontractor (B) Having a second crew work on Saturdays (C) Reducing the scope of work (D) Extending working hours until 10 PM daily 答案：B

172. What is the revised completion date for Phase 2? (A) August 1 (B) August 10 (C) August 18 (D) September 1 答案：C

Passage J — Double (Questions 173-177):

Document 1: Letter

November 5, 2025

Ms. Sandra Kim 782 Willow Street, Apt 4B Westbrook, CA 90210

Re: Auto Insurance Policy AUT-44291-8

Dear Ms. Kim,

We are writing to inform you that your auto insurance policy with Atlas Insurance will expire on December 31, 2025. As a valued customer of five years, we are pleased to offer you an early renewal discount of 8% if you renew before November 30.

Your current premium is $1,420 per year. We have enclosed a renewal offer detailing two coverage options for the upcoming year:

Option A — Standard Coverage: Same coverage as your current plan. Annual premium: $1,380.Deductible:$500.

Option B — Premium Coverage: Enhanced coverage with roadside assistance, rental car reimbursement, and a lower deductible. Annual premium: $1,690.Deductible:$250.

Additionally, if you bundle your auto policy with a homeowner’s or renter’s insurance policy, you can save an additional 12%.

Please contact your agent, Robert Park, at 555-0192 to discuss your renewal or make changes to your coverage.

Sincerely, Atlas Insurance Company

Document 2: Email

To: rpark@atlasinsurance.com From: sandra.kim@email.com Subject: Question about renewal options

Hi Robert,

Thanks for sending the renewal information. I have a couple of questions before I make my decision.

First, with Option B (Premium Coverage), does the roadside assistance include towing, or is there an extra charge for that? Also, how many days of rental car coverage does it provide per incident?

Second, I currently rent my apartment rather than own, so I don’t need homeowner’s insurance. But I noticed the letter mentioned renter’s insurance for the bundling discount. Can you give me a quote for a basic renter’s policy bundled with Option B?

One last thing — I was involved in a minor accident in March of this year. Will that affect my renewal rate?

Thanks, Sandra

173. By what date must Ms. Kim renew to get the early renewal discount? (A) November 15 (B) November 30 (C) December 15 (D) December 31 答案：B

174. What is the annual premium for Option B? (A) $1,380(B)$1,420 (C) $1,690(D)$1,780 答案：C

175. How much can Ms. Kim save by bundling auto and renter’s insurance? (A) An additional 8% (B) An additional 10% (C) An additional 12% (D) An additional 15% 答案：C

176. What does Ms. Kim want to know about Option B? (A) Whether the premium can be paid monthly (B) Whether roadside assistance includes towing (C) Whether the policy covers international travel (D) Whether there is a loyalty bonus 答案：B

177. What happened to Ms. Kim in March? (A) She moved to a new apartment. (B) She bought a new car. (C) She was involved in a minor accident. (D) She changed insurance companies. 答案：C

Passage K — Single (Questions 178-180):

The global coffee industry, valued at over $100 billion, faces an uncertain future due to climate change. A study by the Climate Institute predicts that by 2050, up to 50% of the land currently suitable for coffee cultivation may become unusable. Arabica coffee, which accounts for approximately 60% of global production, is particularly vulnerable because it requires specific temperature ranges (18-21°C) and altitudes for optimal growth. Rising temperatures are not only reducing the area where coffee can be grown but also increasing the prevalence of coffee leaf rust, a fungus that devastates coffee plants. Smallholder farmers, who produce about 70% of the world’s coffee, are especially at risk. Many lack the resources to invest in adaptation strategies, such as planting shade trees, developing irrigation systems, or switching to more resilient coffee varieties. In response, organizations like World Coffee Research are developing new hybrid varieties that can withstand higher temperatures and resist diseases while maintaining the flavor quality that consumers expect. However, industry experts emphasize that without significant global action to reduce greenhouse gas emissions, these adaptation measures may only delay the inevitable.

178. What percentage of global coffee production does Arabica account for? (A) Approximately 40% (B) Approximately 50% (C) Approximately 60% (D) Approximately 70% 答案：C

179. What is coffee leaf rust? (A) A type of coffee bean with a distinct flavor (B) A fungus that damages coffee plants (C) A processing method for coffee cherries (D) A new hybrid coffee variety 答案：B

180. According to the passage, what limitation do adaptation measures have? (A) They are too expensive to implement anywhere. (B) They only work for Arabica coffee. (C) They may only delay the inevitable without global emissions reductions. (D) They reduce the flavor quality of coffee significantly. 答案：C

Passage L — Single (Questions 181-182):

Travel Itinerary — Ms. Diana Chen

Date	Time	Activity	Details
Mon, May 8	7:30 AM	Flight CX564 departs	Hong Kong to Tokyo (Narita), Terminal 1
Mon, May 8	1:20 PM	Arrival + transfer	Airport limousine bus to Shinjuku Station
Mon, May 8	3:00 PM	Hotel check-in	Hotel Sunroute Plaza, Booking HS8821
Tue, May 9	10:00 AM	Client meeting	Sato Industries HQ, 14F Shin-Marunouchi Bldg
Tue, May 9	1:00 PM	Working lunch	With Mr. Tanaka, Ginza Aster (reserved)
Wed, May 10	9:00 AM	Site visit	Sato Industries factory, Yokohama
Thu, May 11	11:30 AM	Flight CX549 returns	Tokyo (Narita) to Hong Kong, Terminal 2

181. How will Ms. Chen travel from the airport to her hotel? (A) By train (B) By taxi (C) By airport limousine bus (D) By hotel shuttle 答案：C

182. On which day will Ms. Chen visit the factory in Yokohama? (A) Monday (B) Tuesday (C) Wednesday (D) Thursday 答案：C

Passage M — Single (Questions 183-185):

The rise of generative artificial intelligence (AI) tools such as ChatGPT and Midjourney has sparked intense debate about their impact on creative industries. Proponents argue that these tools democratize creativity, allowing individuals without formal training to produce professional-quality writing, images, and music. A freelance graphic designer, for example, can use AI to generate initial concepts in minutes rather than hours, then refine the best ideas. This efficiency, supporters argue, can enable creative professionals to take on more projects and focus on higher-level creative decisions. Critics, however, raise two major concerns. First, there is the issue of intellectual property — many AI models are trained on vast datasets of copyrighted work without permission or compensation to the original creators. Second, there is fear about job displacement, especially for entry-level positions like junior copywriters, illustrators, and translators, whose work may be partially or entirely automated. A 2024 survey by the Creative Industries Federation found that 56% of creative professionals believe AI will negatively impact their income over the next five years, while 28% believe it will increase their productivity and earnings. The remaining 16% were unsure. The debate continues as policymakers around the world grapple with how to regulate AI without stifling innovation.

183. What argument do proponents make about AI in creative work? (A) It will completely replace human designers within ten years. (B) It democratizes creativity and increases efficiency for professionals. (C) It should be banned from all creative industries. (D) It only benefits large corporations. 答案：B

184. What percentage of creative professionals believe AI will negatively affect their income? (A) 28% (B) 42% (C) 56% (D) 68% 答案：C

185. What intellectual property concern is raised? (A) AI models are too expensive for most creators to access. (B) AI models are trained on copyrighted work without permission. (C) AI-generated content has no legal copyright protection. (D) AI tools require creators to sign over their copyright. 答案：B

Passage N — Triple (Questions 186-190):

Document 1: Email Inquiry

To: conference@globaltechforum.com From: n.andersen@orbital-ventures.com Subject: Sponsorship Opportunities

Dear Global Tech Forum Team,

I represent Orbital Ventures, a venture capital firm specializing in early-stage climate technology startups. We are interested in exploring sponsorship opportunities for the upcoming Global Tech Forum in Singapore this September. Specifically, we are interested in the Platinum or Gold sponsorship tiers. Could you please provide a detailed breakdown of what each tier includes, particularly regarding speaking opportunities, exhibition space, and attendee data access? We would also appreciate information about any dedicated sessions for investors to connect with participating startups. I look forward to hearing from you.

Document 2: Sponsorship Brochure (Excerpt)

GOLD SPONSOR — $25,000

• Logo placement on all conference materials (print and digital)
• Exhibition booth (3m × 3m) in main hall
• 3 complimentary delegate passes
• Half-page advertisement in conference program
• Recognition during opening and closing ceremonies

PLATINUM SPONSOR — $50,000

• All Gold benefits, plus:
• 20-minute keynote or panel participation slot
• Exhibition booth (6m × 6m) in premium location
• 8 complimentary delegate passes
• Full-page back-cover advertisement
• Exclusive access to attendee list (name, title, company) two weeks pre-conference
• Private meeting room for investor-startup meetings (Day 1, 4 hours)

DIAMOND SPONSOR — $100,000

• All Platinum benefits, plus:
• 45-minute keynote slot during plenary session
• Dedicated networking reception hosted in sponsor’s name
• Full attendee data including email addresses (opt-in only)
• Exclusive branding as “Presenting Partner” alongside the conference name

Document 3: Email Response

To: n.andersen@orbital-ventures.com From: conference@globaltechforum.com Subject: RE: Sponsorship Opportunities

Dear Ms. Andersen,

Thank you for your interest in sponsoring the Global Tech Forum. Based on your stated preferences — speaking opportunities, exhibition space, and attendee data — I would recommend the Platinum tier as the best fit. The Platinum tier includes a guaranteed 20-minute speaking slot and the private meeting room for investor-startup connections, which aligns well with your firm’s focus.

The Platinum tier also grants access to the attendee list (names, titles, and companies) two weeks before the conference. Please note that email addresses are only available at the Diamond tier level, and only for attendees who have opted in to share their contact information.

I should also mention that we have a special “Investor Track” add-on for an additional $5,000, which includes a curated list of the top 50 startups attending and a dedicated matchmaking session on Day 2.

I have attached the full sponsorship brochure. Would you like to schedule a call to discuss further?

Best regards, Priya Sharma, Sponsorship Director

186. What is Orbital Ventures’ investment focus? (A) Artificial intelligence and robotics (B) Early-stage climate technology startups (C) E-commerce and digital marketing (D) Pharmaceutical and biotech companies 答案：B

187. How much does Platinum sponsorship cost? (A) $25,000(B)$50,000 (C) $75,000(D)$100,000 答案：B

188. How many complimentary delegate passes does the Platinum tier include? (A) 3 (B) 5 (C) 8 (D) 10 答案：C

189. What is NOT available at the Platinum level but IS at the Diamond level? (A) Logo placement on conference materials (B) Attendee email addresses (C) Exhibition booth space (D) Complimentary delegate passes 答案：B

190. What is the “Investor Track” add-on? (A) An additional speaking slot on Day 2 (B) A curated list of 50 startups and a dedicated matchmaking session (C) A private dinner with keynote speakers (D) An upgrade from Gold to Platinum tier 答案：B

Passage O — Single (Questions 191-192):

MEMORANDUM

To: Engineering Department From: Quality Assurance Team

Please be advised that a critical bug has been identified in version 4.2.1 of our mobile application. Users running the app on Android 14 devices are experiencing unexpected crashes when attempting to upload photos larger than 5 MB. Our investigation has determined that the issue stems from a memory allocation error in the image compression module. A patch (version 4.2.2) has been developed and is currently undergoing final testing in our staging environment. Barring any issues, the patch will be released to the Google Play Store by 6 PM tomorrow. In the meantime, the customer support team has been instructed to advise affected users to reduce their photo sizes before uploading as a temporary workaround. We appreciate your patience and collaboration.

191. What is the cause of the issue according to the memo? (A) Network connection problems (B) A memory allocation error in the image compression module (C) Incompatibility with iOS devices (D) User account authentication failure 答案：B

192. What is the temporary workaround for affected users? (A) Reinstall the application. (B) Use the web version instead. (C) Reduce photo sizes before uploading. (D) Update to the latest Android version. 答案：C

Passage P — Single (Questions 193-195):

A growing body of research suggests that “microbreaks” — short, informal breaks lasting anywhere from 30 seconds to five minutes — can significantly improve workplace wellbeing and productivity. A study published in the Journal of Applied Psychology followed 200 office workers over a two-week period. Participants who took frequent microbreaks to stand, stretch, or briefly converse with a colleague reported 22% higher energy levels at the end of the workday and made 15% fewer errors in detail-oriented tasks compared to those who worked continuously for long stretches. Dr. Emily Park, the lead researcher, emphasized that the quality of microbreaks matters as much as their frequency. “Scrolling through social media or checking news headlines doesn’t provide the same restorative benefit as physical movement or genuine social interaction,” she said. “Activities that either engage a different part of your brain or give your primary task-related brain regions a complete rest produce the best outcomes.” The study recommends that organizations encourage microbreaks by designing office layouts with standing desk options, open spaces for informal interaction, and visible reminders — such as posters or software prompts — to take brief breaks at regular intervals.

193. According to the study, how much higher were energy levels for workers who took frequent microbreaks? (A) 10% (B) 15% (C) 22% (D) 30% 答案：C

194. What type of microbreak activity does Dr. Park say is NOT effective? (A) Standing and stretching (B) Having a brief conversation with a colleague (C) Scrolling through social media (D) Walking to get a glass of water 答案：C

195. What does the study recommend organizations do? (A) Ban smartphones during work hours. (B) Design offices with standing desk options and space for informal interaction. (C) Eliminate all breaks longer than five minutes. (D) Require employees to log their microbreaks in a system. 答案：B

Passage Q — Single (Questions 196-198):

The practice of “pre-crastination” — the tendency to complete tasks as quickly as possible even at the expense of extra effort — is the lesser-known sibling of procrastination. While procrastination involves delaying tasks unnecessarily, pre-crastination involves rushing to complete them prematurely. Researchers at the University of California first documented this phenomenon in a 2014 study where participants were asked to carry one of two buckets down an alley. Surprisingly, most participants chose to pick up the bucket that was closer to them, even though it meant they had to carry it a longer distance compared to picking up the bucket farther down the alley. The researchers concluded that people have a fundamental desire to “check items off their mental to-do list” as quickly as possible, even when doing so is objectively less efficient. In the workplace, pre-crastination can manifest as answering low-priority emails immediately while delaying work on a more important strategic project. The solution, according to experts, is to distinguish between urgency and importance — the hallmark of effective time management — and to deliberately pause before acting on new tasks to assess their true priority level.

196. What is “pre-crastination”? (A) The habit of delaying tasks until the last possible moment (B) The tendency to complete tasks too quickly even at the cost of extra effort (C) The practice of delegating all tasks to colleagues (D) A technique for speeding up repetitive tasks 答案：B

197. In the 2014 study, which bucket did most participants choose? (A) The heavier bucket (B) The bucket farther down the alley (C) The bucket closer to them (D) They couldn’t decide between the two buckets 答案：C

198. What solution do experts recommend for pre-crastination? (A) Completing all tasks as quickly as possible (B) Distinguishing between urgency and importance before acting (C) Avoiding any task that seems difficult (D) Working on multiple tasks simultaneously 答案：B

Passage R — Single (Questions 199-200):

Customer Satisfaction Survey Results — Q3 2025

Total respondents: 1,248 (18% response rate)

Aspect	Excellent	Good	Fair	Poor
Product Quality	42%	38%	15%	5%
Delivery Speed	28%	35%	24%	13%
Customer Support	55%	30%	10%	5%
Website Usability	20%	32%	30%	18%
Value for Money	31%	40%	20%	9%

Key Findings:

• Customer support received the highest satisfaction ratings, with 85% rating it as Good or Excellent.
• Website usability was identified as the area most in need of improvement, with 18% of respondents giving it a Poor rating.
• Delivery speed showed the widest spread of ratings, suggesting inconsistent performance across different regions.
• Compared to Q2, product quality satisfaction improved by 6 percentage points.

199. Which aspect received the HIGHEST percentage of “Excellent” ratings? (A) Product Quality (B) Delivery Speed (C) Customer Support (D) Value for Money 答案：C

200. Which area was identified as most needing improvement? (A) Product Quality (B) Delivery Speed (C) Customer Support (D) Website Usability 答案：D

---

🔐 此內容需要解鎖碼才能查看。輸入解鎖碼 →

## 答案與解析 Answer Key

Listening Answer Key

| Part 1 | 1-6: B,B,C,B,A,A | | Part 2 | 7-31: B,A,B,A,B,B,A,B,B,A,B,B,A,B,B,A,B,A,B,A,B,C,A,A,A | | Part 3 | 32-70: B,D,C,C,C,B,C,B,C,C,B,C,B,C,B,C,C,B,B,C,B,B,B,C,C,B,C,C,B,B,B,C,B,C,C,B,C,C,B | | Part 4 | 71-100: B,B,C,C,B,C,C,A,C,B,C,C,B,C,C,B,C,B,B,B,B,B,B,C,B,C |

Reading Answer Key

| Part 5 | 101-130: A,B,D,C,A,D,A,C,A,C,A,A,C,C,A,B,C,A,C,A,B,C,A,B,A,B,C,A,C,B | | Part 6 | 131-146: A,A,B,D,A,A,A,B,A,C,B,B,A,B,A,A | | Part 7 | 147-200: B,C,C,B,C,B,C,C,B,B,B,C,B,C,B,C,B,B,C,B,C,B,B,B,C,B,C,C,B,B,C,B,C,A,C,B,C,C,D |

---

分數換算表 Score Conversion

聽力正確	聽力分數	閱讀正確	閱讀分數	總分
96-100	465-495	96-100	465-495	930-990
86-95	430-465	86-95	430-465	860-929
76-85	380-430	76-85	380-430	760-859
66-75	310-380	66-75	310-380	620-759
56-65	240-310	56-65	240-310	480-619
Below 55	10-240	Below 55	10-240	10-479

---

本回重點單字 (15 Key Vocabulary Words)

英文	中文	出現位置
deductible	自付額	Part 7 Doc 1
reimburse	報銷/償還	Part 5
backorder	缺貨待補	Part 3 Conv 8
refurbish	翻新/整修	Part 7 Passage E
resilient	有韌性的/抗逆的	Part 7 Passage E
procurement	採購	Part 7 Passage B
compliance	合規/法遵	Part 5
phishing	釣魚詐騙	Part 7 Passage D
pre-crastination	提前趕工症	Part 7 Passage Q
ergonomic	人體工學的	Part 7 Passage B
stipend	津貼/補助	Part 7 Passage F
discrepancy	差異/不符	Part 6 Passage 1
liability	責任/賠償責任	Part 3 Conv 5
premium	保險費	Part 7 Doc 1
curate	策劃/精選	Part 7 Doc 3

---

威威老師考後提醒

做完模考最重要的是檢討！把錯的題目圈出來，搞清楚為什麼錯——是單字不認識？文法觀念不清楚？還是聽力跟不上速度？每一種錯誤都有對應的改善方法。Mock 4 目標 750-850，如果沒達到，回去複習弱點再挑戰 Mock 5！